FAQs
FAQs
Do you do hat and body protector fittings.?
yes we do, we are professionally trained.
What are your opening hours?
10am till 4pm Monday to Saturday
Do you sell second hand equipment and feed?
no sorry
How long for a refund?
14 days for a refund 30 days for an exchange
Do I need an appointment for a hat or body protector fitting?
No you don’t but please allow 15/20 mins of your time and ours.
Do Hertford Horse Bits offer fittings for hats and body protectors?
Yes, at Hertford Horse Bits, we pride ourselves on offering professional fittings for both hats and body protectors. Our team is expertly trained to ensure you receive the best fit for your safety and comfort.
What are Hertford Horse Bits' operating hours?
Hertford Horse Bits welcomes you from 10:00 AM to 4:00 PM, Monday through Saturday, to explore our wide range of equestrian products and services.
Does Hertford Horse Bits sell second-hand equipment or feed?
Hertford Horse Bits does not stock second-hand equipment or feed. We focus on providing high-quality, new items to fulfill all your equestrian needs.
What is the refund and exchange policy at Hertford Horse Bits?
At Hertford Horse Bits, we understand the importance of satisfaction with your purchase. We offer a 14-day refund policy and a 30-day exchange policy to ensure that our customers are completely happy with their items.
Is Hertford Horse Bits available online?
Absolutely! Hertford Horse Bits extends its exceptional service and product range online at www.hertfordhorsebits.co.uk. Visit our website to browse and shop from the comfort of your home.
How can I contact Hertford Horse Bits?
Should you have any inquiries or need assistance, feel free to reach out to Hertford Horse Bits by phone at 01992551258 or via email at shop@hertfordhorsebits.co.uk . Our dedicated team is here to help you with any questions or needs you may have.
Where are you based?
Our address is: 13 Dicker Mill, Hertford, Herts SG13 7AE
What payment methods do you except?
Card, Apple and Android pay, PayPal and cash
Are you online?
we are indeed, www.hertfordhorsebits.co.uk
How do I contact you?
Phone: 01992551258
Email: hertford.horsebits@outlook.com
I have a faulty item, what do I do?
please return back to store and we’ll send back to supplier for investigation. If found faulty we’ll
replace.
Do I need to schedule an appointment for a fitting at Hertford Horse Bits?
No appointment is necessary for hat or body protector fittings at Hertford Horse Bits. However, we kindly ask that you allocate around 15 to 20 minutes of your time for a thorough and accurate fitting process, allowing us to provide you with the best service.
Where is Hertford Horse Bits located?
You can find Hertford Horse Bits at our welcoming location: 13 Dicker Mill, Hertford, Herts, SG13 7AE. We are situated in a convenient spot for all your equestrian shopping needs.
What payment methods does Hertford Horse Bits accept?
To make your shopping experience as smooth as possible, Hertford Horse Bits accepts various payment methods including cards, Apple Pay, Android Pay, PayPal, Klana, and cash. We strive to accommodate all our customers’ preferences.
I have a faulty item from Hertford Horse Bits, what should I do?
If you encounter any issues with a product purchased from Hertford Horse Bits, please return the item to our store. We will promptly send it back to the supplier for a thorough investigation. In cases where the item is confirmed to be faulty, Hertford Horse Bits is committed to providing a suitable replacement, ensuring your satisfaction and trust in our products and services.
